Privacy Policy

Protecting your privacy is important to National Auto Care. We provide this notice to explain how we collect, disclose, and safeguard your nonpublic personal information. This is information about you that we obtain in connection with providing a product or service to you. In addition, you may have other privacy protection under state law, including the California Consumer Privacy Act of 2018. Under this Act, you have the right to request that we delete any personal information (as defined at Cal. Civ. Code §1798.140) that we collected from you. To submit such a request, you may contact us at (800)548-1875, or through our Internet Web site, www.nationalautocare.com. We will comply with applicable state law regarding protection of your nonpublic personal information. We reserve the right to modify or supplement this policy at any time.

What Information We Collect

We may collect nonpublic personal information about you from the following sources:

  • Information we receive from you or provided to us on your behalf on applications and other forms, such as your name,address, telephone number, lender’s name, finance agreement term, and vehicle information.
  • Information about your transaction with us, our affiliates, or others.

What Information We Disclose

  • We may disclose nonpublic personal information about you to our affiliates or third parties to assist us in fulfilling a transaction you requested; service the product you purchased from us; investigate or process claims; detect or prevent fraud; or determine eligibility.
  • We may disclose nonpublic personal information to comply with lawful requests from regulatory and law enforcement agencies, or as otherwise permitted or required by law.
  • We do not disclose nonpublic personal information about current customers or any former customers to anyone, except as permitted by law.
  • We may share nonpublic personal information with our affiliates or other affiliated service providers to provide service to you.
  • We may share nonpublic personal information with companies that perform marketing services for us, or other institutions that have joint marketing agreements with us, such as the seller where you purchased the vehicle and applied for a National Auto Care product.

Our Security Procedures

We also take steps to safeguard your nonpublic personal information.  

  • We restrict access to the information to authorized individuals who need to know that information to provide services and products to you, or to administer your account.
  • We use physical, electronic, and procedural security measures designed to protect your information.  
  • Wealso train our employees about the meaning and requirements of National AutoCare’s policy for information security and confidentiality.

This policy is meant to explain how National Auto Care collects, discloses, and safeguards your non-public personal information. For questions, please call the Administrator at 800-548-1875.

Updated August 2024